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Careers

"Matouk has been a family-run business for nearly 100 years. We work every day to ensure that every one feels like they’re part of our story."

- George Matouk

1st Shift - Experienced Sewing Machine Maintenance Mechanic

Fall River, MA 02720

The Maintenance Technician will perform required maintenance and repairs on building and equipment; as scheduled or as needed during processing hours.

1st Shift - Material Handler - Driver/Delivery (temp to perm)

Fall River, MA 02720

The Material Handler - Driver/Delivery is responsible for a variety of tasks within the Fulfillment Center. In this role, the driver will pick-up and delivery goods amongst two facilities and may be subject to deliveries in the Tri-state area. The Material Handler - Driver/Delivery will be responsible for loading the truck and distributing the goods throughout various departments. Verifying materials received as ordered and routes incoming items to appropriate departments/locations and will be responsible for executing warehouse activities including: replenishment, put-away, container loading/unloading, and baling.

Customer Care Representative (Hybrid)

Fall River, MA 02720

The Customer Care Representative is responsible for ensuring a superior customer experience by managing and interacting with Sales Representatives, retail customers, and consumers through chat, email and phone call. He/She is responsible for organizing and responding to customer inquiries and requests, and collaborating with cross-functional teams such as fulfillment, production and finance. The Customer Care Representative strives to build a positive relationship with customers and always ensures inquiries, projects and tasks move forward in the most effective and efficient way possible, while following the “Beliefs in Action” statement of Matouk’s guiding principles.

Receptionist/Retail Store Associate (temp to perm)

Fall River, MA 02720

The Receptionist/Retail Associate will be responsible for greeting visitors and customers, answering incoming calls and emails, cashing out customers and assisting with additional duties as needed.

Retail Sales Associate, 24 - 32 hours per week (temp to perm)

Fall River, MA 02720

The Retail Sales Associate is responsible for providing excellent customer service by assisting store customers with selecting and purchasing merchandise. Keeps shelves appropriately stocked and ensures that the retail area is properly displayed and organized.

Senior Product Designer

Fall River, MA 02720

The Senior Product Designer will be a key partner of the Creative Director to advance creative concepts into finalized designs that are ready for prototyping, specification and the product development process. The Senior Product Designer will have the opportunity to work on a wide range of luxury bed linen, bath linen, table linen, sleepwear and accessory products. Success in the role will involve a combination of creativity, technical knowledge, and market awareness to create products that maintain their original creative intent while meeting the needs and preferences of consumers. All product leaders at Matouk thrive on their love of home furnishings and finely crafted products. The right candidate will have a proven track record in product design and will be able to successfully create product designs regardless of whether or not the candidate has worked previously in those categories. The candidate must be ready to work with a world-class, committed team of artisans and business experts who bring out the best in each other and are committed to innovative thinking and customer success.

Our purpose is to enrich the lives of our customers and their families by creating the most beautiful and beloved collection of bath and bed linens.

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We believe

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that a promise from Matouk to our customers is included with each and every product that we sell. Everything we produce will meet the highest standards for excellence in quality and design. We will always select the best materials and utilize the optimal manufacturing techniques. And each customer who buys a Matouk product will be valued, listened to and given the best long-term experience possible.

We believe

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in a company that takes care of its employees and employees who take care of the company and each other. We treat our co-workers as individuals and consider employee impact in all of our business decisions. Matouk workplaces will be environments where productivity lives in harmony with creativity, trust, safety and comfort. We will work with a sense of profound commitment to the company’s purpose while dedicating equal spirit towards bringing out the best in one another.

We believe

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in mutually beneficial relationships with all of our business partners. Our interactions with suppliers, distributors, and retailers are characterized by fairness, honesty, and respect. We seek out partners with whom we share vision and values. Our employees are committed to business practices that result in shared success for all.

We believe

...Read more

that creative thinking and innovation will guide us to a future of success and growth. We foster a creative environment in our workplaces and nurture a creative mindset in our employees. We encourage innovative approaches to problem solving at every level of the organization. While we honor our heritage and the greatest legacies of our past, we simultaneously embrace the changes required to maintain leadership and competitiveness in the future.

Our purpose is to enrich the lives of our customers and their families by creating the most beautiful and beloved collection of bath and bed linens.

...Read more

We believe

...Read more

that a promise from Matouk to our customers is included with each and every product that we sell. Everything we produce will meet the highest standards for excellence in quality and design. We will always select the best materials and utilize the optimal manufacturing techniques. And each customer who buys a Matouk product will be valued, listened to and given the best long-term experience possible.

We believe

...Read more

in a company that takes care of its employees and employees who take care of the company and each other. We treat our co-workers as individuals and consider employee impact in all of our business decisions. Matouk workplaces will be environments where productivity lives in harmony with creativity, trust, safety and comfort. We will work with a sense of profound commitment to the company’s purpose while dedicating equal spirit towards bringing out the best in one another.

We believe

...Read more

in mutually beneficial relationships with all of our business partners. Our interactions with suppliers, distributors, and retailers are characterized by fairness, honesty, and respect. We seek out partners with whom we share vision and values. Our employees are committed to business practices that result in shared success for all.

We believe

...Read more

that creative thinking and innovation will guide us to a future of success and growth. We foster a creative environment in our workplaces and nurture a creative mindset in our employees. We encourage innovative approaches to problem solving at every level of the organization. While we honor our heritage and the greatest legacies of our past, we simultaneously embrace the changes required to maintain leadership and competitiveness in the future.

Our purpose is to enrich the lives of our customers and their families by creating the most beautiful and beloved collection of bath and bed linens.

...Read more

We believe

...Read more

that a promise from Matouk to our customers is included with each and every product that we sell. Everything we produce will meet the highest standards for excellence in quality and design. We will always select the best materials and utilize the optimal manufacturing techniques. And each customer who buys a Matouk product will be valued, listened to and given the best long-term experience possible.

We believe

...Read more

in a company that takes care of its employees and employees who take care of the company and each other. We treat our co-workers as individuals and consider employee impact in all of our business decisions. Matouk workplaces will be environments where productivity lives in harmony with creativity, trust, safety and comfort. We will work with a sense of profound commitment to the company’s purpose while dedicating equal spirit towards bringing out the best in one another.

We believe

...Read more

in mutually beneficial relationships with all of our business partners. Our interactions with suppliers, distributors, and retailers are characterized by fairness, honesty, and respect. We seek out partners with whom we share vision and values. Our employees are committed to business practices that result in shared success for all.

We believe

...Read more

that creative thinking and innovation will guide us to a future of success and growth. We foster a creative environment in our workplaces and nurture a creative mindset in our employees. We encourage innovative approaches to problem solving at every level of the organization. While we honor our heritage and the greatest legacies of our past, we simultaneously embrace the changes required to maintain leadership and competitiveness in the future.