Careers

"Matouk has been a family-run business for nearly 100 years. We work every day to ensure that every one feels like they’re part of our story."

- George Matouk

Customer Service

Fall River, MA

The Customer Service Representative is responsible for ensuring a superior customer experience by managing and interacting with Sales Representatives, retail customers, and consumers. He/She is responsible for organizing and responding to customer inquiries and requests, and collaborating with cross-functional teams such as fulfillment, production and finance. The Customer Service Representative strives to build a positive relationship with customers and always ensures inquiries, projects and tasks move forward in the most effective and efficient way possible, while following the “Beliefs in Action” statement of Matouk’s guiding principles.

Retail Sales Associate

Fall River, MA

John Matouk & Co, Inc., currently has a full time Retail Sales Associate position available in its Fall River, MA Factory Store. The Retail Sales Associate is responsible for providing excellent customer service by assisting store customers with selecting and purchasing merchandise. Keeps shelves appropriately stocked and ensures that the retail area is properly displayed and organized.

Facility Maintenance Technician

Fall River, MA

The Facility Maintenance Technician will perform required maintenance and repairs on building and equipment; as scheduled or as needed during processing hours.

Stitcher

Fall River, MA

The Stitcher will operate a sewing machine to join, reinforce, decorate, or perform related sewing operations in the manufacture of high-end textile products. This person will need to set up equipment and materials, follow work procedures, and utilize different models of sewing machines while adhering to Matouk production quality standards.

Our purpose is to enrich the lives of our customers and their families by creating the most beautiful and beloved collection of bath and bed linens.

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We believe

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that a promise from Matouk to our customers is included with each and every product that we sell. Everything we produce will meet the highest standards for excellence in quality and design. We will always select the best materials and utilize the optimal manufacturing techniques. And each customer who buys a Matouk product will be valued, listened to and given the best long-term experience possible.

We believe

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in a company that takes care of its employees and employees who take care of the company and each other. We treat our co-workers as individuals and consider employee impact in all of our business decisions. Matouk workplaces will be environments where productivity lives in harmony with creativity, trust, safety and comfort. We will work with a sense of profound commitment to the company’s purpose while dedicating equal spirit towards bringing out the best in one another.

We believe

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in mutually beneficial relationships with all of our business partners. Our interactions with suppliers, distributors, and retailers are characterized by fairness, honesty, and respect. We seek out partners with whom we share vision and values. Our employees are committed to business practices that result in shared success for all.

We believe

...Read more

that creative thinking and innovation will guide us to a future of success and growth. We foster a creative environment in our workplaces and nurture a creative mindset in our employees. We encourage innovative approaches to problem solving at every level of the organization. While we honor our heritage and the greatest legacies of our past, we simultaneously embrace the changes required to maintain leadership and competitiveness in the future.

Our purpose is to enrich the lives of our customers and their families by creating the most beautiful and beloved collection of bath and bed linens.

...Read more

We believe

...Read more

that a promise from Matouk to our customers is included with each and every product that we sell. Everything we produce will meet the highest standards for excellence in quality and design. We will always select the best materials and utilize the optimal manufacturing techniques. And each customer who buys a Matouk product will be valued, listened to and given the best long-term experience possible.

We believe

...Read more

in a company that takes care of its employees and employees who take care of the company and each other. We treat our co-workers as individuals and consider employee impact in all of our business decisions. Matouk workplaces will be environments where productivity lives in harmony with creativity, trust, safety and comfort. We will work with a sense of profound commitment to the company’s purpose while dedicating equal spirit towards bringing out the best in one another.

We believe

...Read more

in mutually beneficial relationships with all of our business partners. Our interactions with suppliers, distributors, and retailers are characterized by fairness, honesty, and respect. We seek out partners with whom we share vision and values. Our employees are committed to business practices that result in shared success for all.

We believe

...Read more

that creative thinking and innovation will guide us to a future of success and growth. We foster a creative environment in our workplaces and nurture a creative mindset in our employees. We encourage innovative approaches to problem solving at every level of the organization. While we honor our heritage and the greatest legacies of our past, we simultaneously embrace the changes required to maintain leadership and competitiveness in the future.

Our purpose is to enrich the lives of our customers and their families by creating the most beautiful and beloved collection of bath and bed linens.

...Read more

We believe

...Read more

that a promise from Matouk to our customers is included with each and every product that we sell. Everything we produce will meet the highest standards for excellence in quality and design. We will always select the best materials and utilize the optimal manufacturing techniques. And each customer who buys a Matouk product will be valued, listened to and given the best long-term experience possible.

We believe

...Read more

in a company that takes care of its employees and employees who take care of the company and each other. We treat our co-workers as individuals and consider employee impact in all of our business decisions. Matouk workplaces will be environments where productivity lives in harmony with creativity, trust, safety and comfort. We will work with a sense of profound commitment to the company’s purpose while dedicating equal spirit towards bringing out the best in one another.

We believe

...Read more

in mutually beneficial relationships with all of our business partners. Our interactions with suppliers, distributors, and retailers are characterized by fairness, honesty, and respect. We seek out partners with whom we share vision and values. Our employees are committed to business practices that result in shared success for all.

We believe

...Read more

that creative thinking and innovation will guide us to a future of success and growth. We foster a creative environment in our workplaces and nurture a creative mindset in our employees. We encourage innovative approaches to problem solving at every level of the organization. While we honor our heritage and the greatest legacies of our past, we simultaneously embrace the changes required to maintain leadership and competitiveness in the future.

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