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Careers

"Matouk has been a family-run business for nearly 100 years. We work every day to ensure that every one feels like they’re part of our story."

- George Matouk

Director of Content

Hybrid remote in New York, NY 10022

The Director of Content reports to the SVP, Head of Brand and is responsible for leading Matouk's content strategy and editorial planning across all brand communications, including email, social media, e-commerce, advertising, and B2B marketing. This role is responsible for developing the editorial strategy, content calendars, and messaging that support Matouk's brand and business objectives. This role will also oversee a Marketing Coordinator who supports the execution of marketing, content and editorial initiatives. The Director of Content will lead the development and execution of content that connects Matouk's audiences—including consumers, interior designers, retailers, hospitality partners, and the trade—to the brand. Working closely with the SVP, Head of Brand, Creative Director, Merchandising, and E-commerce teams, this role will develop seasonal content plans, define editorial priorities, and ensure the right creative assets are produced to support campaigns across every customer touchpoint. The ideal candidate is an exceptional writer and editor with experience building content programs for a luxury brand. They understand how to translate product, craftsmanship, and seasonal storytelling into compelling content across digital and print channels. They are equally comfortable thinking strategically and rolling up their sleeves to write, edit, and manage production. The ideal candidate has experience developing content for a luxury brand and knows how to leverage both internal teams and external creative partners. Existing relationships with freelance writers and content producers are a plus.

Customer Service Support Specialist

Fall River, MA 02720

We are seeking a detail-oriented Customer Service Support & Quality Specialist to manage back-office operations and lead Quality Assurance (QA) initiatives. This role is split between executing high-level administrative tasks and auditing the performance of our front-line Customer Care team. You will be responsible for ensuring that every phone, email, and chat interaction aligns with Matouk’s standards for luxury service, accuracy, and efficiency.

Retail Sales Associate

Fall River, MA 02720

The Retail Sales Associate is responsible for providing excellent customer service by assisting store customers with selecting and purchasing merchandise. Keeps shelves appropriately stocked and ensures that the retail area is properly displayed and organized.

International Account Executive

New York, NY 10022

The International Account Executive will play a pivotal role in driving Matouk’s international growth strategy, with a focus on cultivating relationships and growing sales with Retail and Interior Design clients outside of the U.S. This is a strategic, outward-facing sales role requiring a polished, entrepreneurial professional with strong experience in the luxury sector. Reporting to the VP of Global Sales, the International Account Executive will manage existing relationships, identify new business opportunities in global markets, and serve as an ambassador for the Matouk brand across international territories.

Retail Sales Associate (Part-Time)

Fall River, MA 02720

The Retail Sales Associate (part-time) is responsible for providing excellent customer service by assisting store customers with selecting and purchasing merchandise. Keeps shelves appropriately stocked and ensures that the retail area is properly displayed and organized.

Sr. Human Resources Business Partner (Bilingual)

Fall River, MA 02720

We are seeking a strategic and hands-on Senior Human Resources Business Partner to serve as a vital link between HR and our manufacturing team. Reporting directly to the VP of Human Resources, this role is designed for a very experienced HR professional with a deep footprint in the Greater Fall River or Southeastern Massachusetts business community. As a key member of the HR team, you will drive excellence across four core pillars: Employee Relations, Talent Management, Learning & Development, and Talent Acquisition. You will act as a trusted advisor to managers and a champion for our workforce, following best-in-class HR practices.

Our purpose is to enrich the lives of our customers and their families by creating the most beautiful and beloved collection of bath and bed linens.

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We believe

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that a promise from Matouk to our customers is included with each and every product that we sell. Everything we produce will meet the highest standards for excellence in quality and design. We will always select the best materials and utilize the optimal manufacturing techniques. And each customer who buys a Matouk product will be valued, listened to and given the best long-term experience possible.

We believe

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in a company that takes care of its employees and employees who take care of the company and each other. We treat our co-workers as individuals and consider employee impact in all of our business decisions. Matouk workplaces will be environments where productivity lives in harmony with creativity, trust, safety and comfort. We will work with a sense of profound commitment to the company’s purpose while dedicating equal spirit towards bringing out the best in one another.

We believe

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in mutually beneficial relationships with all of our business partners. Our interactions with suppliers, distributors, and retailers are characterized by fairness, honesty, and respect. We seek out partners with whom we share vision and values. Our employees are committed to business practices that result in shared success for all.

We believe

...Read more

that creative thinking and innovation will guide us to a future of success and growth. We foster a creative environment in our workplaces and nurture a creative mindset in our employees. We encourage innovative approaches to problem solving at every level of the organization. While we honor our heritage and the greatest legacies of our past, we simultaneously embrace the changes required to maintain leadership and competitiveness in the future.

Our purpose is to enrich the lives of our customers and their families by creating the most beautiful and beloved collection of bath and bed linens.

...Read more

We believe

...Read more

that a promise from Matouk to our customers is included with each and every product that we sell. Everything we produce will meet the highest standards for excellence in quality and design. We will always select the best materials and utilize the optimal manufacturing techniques. And each customer who buys a Matouk product will be valued, listened to and given the best long-term experience possible.

We believe

...Read more

in a company that takes care of its employees and employees who take care of the company and each other. We treat our co-workers as individuals and consider employee impact in all of our business decisions. Matouk workplaces will be environments where productivity lives in harmony with creativity, trust, safety and comfort. We will work with a sense of profound commitment to the company’s purpose while dedicating equal spirit towards bringing out the best in one another.

We believe

...Read more

in mutually beneficial relationships with all of our business partners. Our interactions with suppliers, distributors, and retailers are characterized by fairness, honesty, and respect. We seek out partners with whom we share vision and values. Our employees are committed to business practices that result in shared success for all.

We believe

...Read more

that creative thinking and innovation will guide us to a future of success and growth. We foster a creative environment in our workplaces and nurture a creative mindset in our employees. We encourage innovative approaches to problem solving at every level of the organization. While we honor our heritage and the greatest legacies of our past, we simultaneously embrace the changes required to maintain leadership and competitiveness in the future.

Our purpose is to enrich the lives of our customers and their families by creating the most beautiful and beloved collection of bath and bed linens.

...Read more

We believe

...Read more

that a promise from Matouk to our customers is included with each and every product that we sell. Everything we produce will meet the highest standards for excellence in quality and design. We will always select the best materials and utilize the optimal manufacturing techniques. And each customer who buys a Matouk product will be valued, listened to and given the best long-term experience possible.

We believe

...Read more

in a company that takes care of its employees and employees who take care of the company and each other. We treat our co-workers as individuals and consider employee impact in all of our business decisions. Matouk workplaces will be environments where productivity lives in harmony with creativity, trust, safety and comfort. We will work with a sense of profound commitment to the company’s purpose while dedicating equal spirit towards bringing out the best in one another.

We believe

...Read more

in mutually beneficial relationships with all of our business partners. Our interactions with suppliers, distributors, and retailers are characterized by fairness, honesty, and respect. We seek out partners with whom we share vision and values. Our employees are committed to business practices that result in shared success for all.

We believe

...Read more

that creative thinking and innovation will guide us to a future of success and growth. We foster a creative environment in our workplaces and nurture a creative mindset in our employees. We encourage innovative approaches to problem solving at every level of the organization. While we honor our heritage and the greatest legacies of our past, we simultaneously embrace the changes required to maintain leadership and competitiveness in the future.