Accessibility Statement
Matouk is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability, including users with disabilities. We are continually working to further enhance the accessibility and usability of our website for all visitors and to apply the relevant accessibility standards.
The Web Content Accessibility Guidelines (WCAG) set out requirements that help designers and developers make web content more accessible to people with disabilities. Matouk’s website is designed to comply with WCAG 2.2 Level AA accessibility standards whenever practicable. Matouk has assessed the accessibility of the website through self-evaluation, including automated testing tools and manual review, and external evaluation, including testing with assistive technologies.
We welcome feedback on the accessibility of the Website. If you should experience any difficulty in accessing the Matouk website, please don't hesitate to contact us by:
Emailing customercare@matouk.com
Calling 855-795-7600 (Monday - Friday, 8 AM - 5 PM ET)
Mailing 925 Airport Rd, Fall River, MA 02720
Our team will be happy to assist you. When you contact us, please tell us the web address (URL) of the page, describe the problem, and let us know which browser and assistive technology you are using. We try to respond to accessibility feedback within five business days. Our customer care team can also help you place an order or get product information by phone or email.
This statement was last updated on October 13, 2026.
